Editors’ Debate: Amazon: Labor Nightmare or Consumer Paradise? – Pro

Amazon has staked their claim as the premier e-commerce retailer in the world by supporting third-party sellers and providing convenient consumer-friendly services such as Amazon Prime. The company’s ability to provide consumers with anything they might need has made them incredibly reliable.

Worth over $1 trillion and founded by Jeff Bezos, now the world’s richest man, Amazon has quickly become the most valuable and consumer- friendly online marketplace available for use.

As the company approaches its 25 anniversary, the economic world is finally feeling the true effect of Amazon’s tight grasp on US online retail sales. According to the Consumer News and Business Channel (CNBC), Amazon was responsible for 44% of all online sales made last year, which is equal to 4% of total US retail sales.

Though Amazon has come under fire for accusations of poor working conditions and causing harm to the environment through overproduction of cardboard, the company has heeded public opinion and worked hard to improve and increased their minimum wage to $15.

Despite this recent controversy, Amazon stuck to its goal of becoming “earth’s most customer-centric company,” according to the company’s mission statement.

While Amazon isn’t the biggest company in America– trailing Apple in market cap and ranked eighth in total revenue on the Forbes 500 list– the company has a deep connection with consumers and a crucial in shaping the American economy.

The reason behind Amazon’s overwhelming growth and success? The company seems to have a stake in every single major-American retail department, making trips to brick and mortar stores obsolete.

Amazon is convenient, fast and oftentimes cheaper than any other online marketplace. Thousands of different categories of items give consumers can omit variety and when combined with free two-day shipping with Prime, Amazon is every online shopper’s dream.

From electronics and toys to clothes and food, Amazon offers everything that someone might need in a pinch, giving consumers guaranteed fast delivery and easy access to anything their heart could desire.

On top of online various popular media platforms for people to watch movies and shows as well as read books, namely Amazon Prime Video, an on-demand streaming service offering hundreds of movies and TV shows all included with an Amazon Prime subscription.

Amazon’s ability to favor consumer needs though any platform or media necessary has created a strong sense of trust between the buyer and the company. Amazon is America’s one stop shop for anything that a person might need.

Amazon has not waivered and has been able to make positive changes within the company to right their wrongs. Amazon have proved themselves to be a helpful and trustworthy company that just about anyone can rely on.